Return & Refund

Return & Exchange Policy

Thank you for choosing our Smart Ring. We are committed to ensuring your satisfaction with our products. Please read the following return and exchange policy carefully:

Warranty Period
Our Smart Ring comes with a 1-year limited warranty from the date of purchase. During this period, if the product experiences any manufacturing defects or malfunctions under normal use, we will repair or replace it free of charge.

Return Policy

  • Returns are accepted within 30 days of receiving your product.

  • To be eligible for a return, the item must be in unused condition, with original packaging and all accessories included.

  • Return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.

Exchange Policy

  • If your product is defective or damaged upon arrival, you may request an exchange within 30 days of delivery.

  • Please contact our support team with a description of the issue and provide photos or videos if applicable.

  • We will cover the shipping cost for defective product exchanges.

How to Request a Return or Exchange

  1. Contact our customer support team at [your email address or support link].

  2. Provide your order number, reason for return or exchange, and relevant photos or videos.

  3. We will guide you through the return or exchange process.

Exclusions

  • Damage caused by misuse, accidents, unauthorized repairs, or modifications is not covered under warranty.

  • After the 1-year warranty period, repair or replacement services may incur additional charges.

If you have any questions, feel free to contact us at [email/contact info]. We’re here to help!